Contact Us - Bitfinex

Alongside empowering individual traders to access global financial opportunities, Bitfinex also facilitates connections with our network of reputable broker partners.

To reach out to us, simply complete the online form below and a member of Bitfinex's dedicated support team will respond promptly. Whether you have questions about your account, want guidance on trading through Bitfinex partners, need help logging in, or wish to discuss which digital assets offer the greatest potential, we are here to assist you every step of the way.

We appreciate your patience as we address your inquiry. Rest assured, every message from our users receives a thoughtful response.

While you wait, continue exploring your trading opportunities. Don’t forget, our reliable broker partners also offer exceptional customer care to support your crypto trading experience.

Bitfinex customer support is on hand to assist you in your crypto trading journey Monday through Friday, from 9:00 AM to 6:00 PM (UTC+8).